Administrative Support Specialist
2 days ago
Griffith University seeks an experienced Administrative Support Specialist to provide operational and administrative support to academic elements and students as part of a centralised team in areas including exam management, grade publication and student academic progression processes.
About the Role- This is a continuing opportunity based at the Gold Coast.
- The successful candidate will work across multiple sites as required.
Key Responsibilities:
- Provide high quality exam, grade and academic progression services to clients.
- Work autonomously using advanced systems to resolve complex problems for clients.
- Deliver exam, assessment application and academic progression related services within university-agreed timeframes.
- Proactively identify ways to improve processes to enhance the student experience.
- Collaborate with the team to achieve goals and objectives.
Requirements:
- A degree plus subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
- Ability to thrive under pressure and manage competing deadlines.
- Familiarity with advanced computer systems and software packages including Office365 suite and databases.
- Excellent interpersonal and written communication skills.
- High level analytical and problem-solving skills.
- Experience with Databee Exams Manager and PeopleSoft Student System highly regarded but not essential.
We offer a range of benefits including salary packaging options and corporate health discounts.
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