
Customer Service Improvement Leader
4 days ago
Empower your career by taking on a challenging role as our Customer Service Coaching Manager. This position is perfect for someone who wants to make a real impact and drive business performance.
In this role, you will be responsible for coaching and mentoring customer-facing colleagues to deliver outstanding service. You will work closely with leaders and team members to embed best-practice coaching and training, and use your expertise to uplift capability and drive exceptional customer outcomes.
- Use data and feedback to shape performance and drive service excellence
- Partner with senior stakeholders to inform strategic direction
- Identify performance trends and set relevant business focus areas and metrics
- Deliver impactful coaching and training virtually and in person
You will be part of a passionate team that values curiosity, collaboration, and continuous learning. Our culture is built on the principles of empowerment, innovation, and customer-centricity.
We are looking for someone with a proven track record of coaching, training delivery, and performance assessment. You should have strong communication and stakeholder management skills, and be able to influence senior stakeholders.
-
Customer Service Team Leader
14 hours ago
Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000Job TitleLead a team of customer service representatives to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and loyalty.Supervise and train staff to meet performance targets and maintain store standards.Manage administrative tasks, including scheduling,...
-
Customer Service Team Leader
20 hours ago
Perth, Western Australia The Good Guys Full timeJoin to apply for the Customer Service Team Leader role at The Good Guys2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Team Leader role at The Good GuysCompany DescriptionAt The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional...
-
Customer Service Team Leader Wa
3 days ago
Perth, Western Australia Ezystrut Cable & Pipe Supports Full timeAre you a natural leader who thrives on building strong teams and delivering outstanding customer experiences?Do you enjoy the challenge of guiding people while keeping operations running smoothly?If so, this could be your next stepEzyStrut,part of ASX listed company Korvest Ltd is a leading supplier and manufacturer of cable support systems, with a proven...
-
Senior Customer Services Leader
3 hours ago
Perth, Western Australia beBeeCustomerServices Full time $105,167 - $114,938Job TitleSenior Customer Services Leader">We are seeking a skilled Senior Manager to lead our customer services team and drive growth through strategic partnerships.Lead a multifunctional team to identify new revenue streams and foster a high-performing cross-functional team environment.Define and deliver the customer success strategy, building on our...
-
Automotive Customer Service Leader
5 days ago
Perth, Western Australia beBeeCustomerCentric Full timeAre you a motivated leader who is passionate about the automotive industry and providing exceptional customer service?This role involves supporting store operations and assisting with leading teams to achieve business objectives.The ideal candidate will be a hands-on leader who is happy to work in all areas of a retail store and lead by example. They will...
-
Health Services Improvement Leader
4 days ago
Perth, Western Australia beBeeDesign Full timeOur organization is seeking a Health Service Design Lead to oversee health service evaluations and design initiatives that enhance optimisation, innovation, and exploration across workstreams.The successful candidate will ensure that our existing and future services remain up-to-date and yield significant outcomes and impacts.Key Responsibilities:Service...
-
Performance Improvement Leader
3 hours ago
Perth, Western Australia beBeeLeadership Full time $140,000 - $180,000Role OverviewThis role will lead the implementation of a data-driven performance improvement strategy that focuses on achieving optimal operational efficiency and customer satisfaction.About You:You will have at least 5 years of experience working in an operational environment, preferably within the aviation sector or performance improvement domain.Strong...
-
Customer Service Manager
5 hours ago
Perth, Western Australia beBeeCustomerService Full time $80,000 - $98,000Job Title:Customer Service ManagerA high-performing leader required to oversee a team of customer service representatives.Key Responsibilities:To lead and manage a team of customer service representatives.To develop and implement effective strategies to improve customer satisfaction and loyalty.To resolve customer complaints in a professional and timely...
-
Quality & Service Improvement Manager
2 weeks ago
Perth, Western Australia Karingal Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:- Location: Perth WA, Geelong VIC or Hobart TAS (can be located in either)- Classification: Permanent Full time- Work Schedule: 5 Days Per week (Monday – Friday)- Salary Band: $134,008 - $149,889 TRP (Full time equivalent inclusive of 12% super)Here at genU we're agroup...
-
Customer Experience Leader
1 day ago
Perth, Western Australia beBeeLeadership Full time $70,000 - $80,000Restaurant Manager Job OpportunityA passionate leader is sought to oversee daily restaurant operations, ensuring excellent customer service and team management.Key Responsibilities:Implement effective operational strategies to drive business growthMaintain a positive work environment, promoting teamwork and open communicationLead by example, demonstrating...