
Customer Service Team Leader
16 hours ago
Lead a team of customer service representatives to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities:- Develop and implement strategies to improve customer satisfaction and loyalty.
- Supervise and train staff to meet performance targets and maintain store standards.
- Manage administrative tasks, including scheduling, reporting, and compliance.
- Collaborate with the management team to achieve business objectives and enhance the overall customer experience.
- Contribute to the development and implementation of store initiatives to drive sales and revenue growth.
- Customer Focus: A strong emphasis on delivering exceptional customer experiences and building lasting relationships.
- Results-Driven: A proven ability to achieve results in a fast-paced environment and adapt to changing circumstances.
- Talent Development: Experience in coaching and developing teams to achieve their full potential.
- Opportunities for career advancement and professional growth.
- A competitive remuneration package, including generous sales commission and incentives.
- Access to comprehensive training and development programs.
- Flexible work arrangements and a healthy work-life balance.
- Employee discounts and rewards.
As a leader in the customer service field, you will have the opportunity to make a real difference in people's lives and contribute to the success of our organisation. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we would love to hear from you.
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