Customer Service Team Leader

16 hours ago


Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000
Job Title

Lead a team of customer service representatives to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Supervise and train staff to meet performance targets and maintain store standards.
  • Manage administrative tasks, including scheduling, reporting, and compliance.
  • Collaborate with the management team to achieve business objectives and enhance the overall customer experience.
  • Contribute to the development and implementation of store initiatives to drive sales and revenue growth.
Qualifications:
  • Customer Focus: A strong emphasis on delivering exceptional customer experiences and building lasting relationships.
  • Results-Driven: A proven ability to achieve results in a fast-paced environment and adapt to changing circumstances.
  • Talent Development: Experience in coaching and developing teams to achieve their full potential.
Benefits:
  • Opportunities for career advancement and professional growth.
  • A competitive remuneration package, including generous sales commission and incentives.
  • Access to comprehensive training and development programs.
  • Flexible work arrangements and a healthy work-life balance.
  • Employee discounts and rewards.

As a leader in the customer service field, you will have the opportunity to make a real difference in people's lives and contribute to the success of our organisation. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we would love to hear from you.



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