Customer Experience Leader

Assistant Store Manager Job DescriptionThe role involves leading a passionate team at our Hay Street retail store, working closely with the Store Manager to manage day-to-day operations.Responsibilities include visual merchandising, managing deliveries and stock, coaching the team to deliver exceptional customer experiences, and supporting budgeted sales...

Job Title: Executive Leader, Customer ExperienceAs a seasoned executive leader, you will be responsible for defining and driving the customer experience strategy, leveraging our existing foundation to identify new opportunities for growth through collaborative partnerships with customers.Key Responsibilities:Lead and mentor a high-performing team across...

We are currently seeking a skilled Customer Service Leader to join our dynamic team.This is an exceptional opportunity for someone who is passionate about delivering outstanding customer experiences and developing high-performing teams.The successful candidate will have the autonomy to shape our service culture, implement best-practice processes, and drive...

Unlock Your Leadership PotentialAre you passionate about inspiring and empowering others to achieve their best? Do you have a talent for driving results and leading high-performing teams?About the Role:This exciting opportunity will see you take on a key leadership position, responsible for supporting store operations and guiding our teams towards...

Service Design Lead RoleWe are seeking a seasoned professional to spearhead our service design efforts, focusing on delivering exceptional customer experiences across services and channels.This 24-month fixed-term contract opportunity offers an experienced leader in customer experience and service design the chance to join our team and drive strategic...

Job TitleA dynamic leader sought to coach and mentor a team of five, delivering exceptional customer experiences in a fast-paced environment.This leadership role requires a proven sales mindset to convert opportunities into wins.You will lead the team by example, jumping in to assist with quotes, queries, and urgent customer support when needed.The ideal...

Customer Service Representative OpportunityWe are seeking a skilled and enthusiastic customer service representative to join our dynamic team.Key Responsibilities:Provide exceptional customer experiences by actively listening, responding promptly, and resolving issues efficientlyMaintain a safe and positive store environment that supports the well-being of...

Job OverviewThe Assistant Store Manager plays a pivotal role in overseeing daily store operations, ensuring exceptional service is provided to customers.This critical position demands effective leadership skills, strong communication abilities, and a passion for delivering outstanding customer experiences.Key ResponsibilitiesSupervise and develop the team to...

Lead Customer Experience ManagerThe role of Lead Customer Experience Manager is a key position within our retail operation, responsible for overseeing the daily activities of the online department. You will work closely with the Store Manager to ensure that our customers receive an exceptional experience through our click and collect / concierge service.This...

About the RoleAs a Customer Service Team Member, you will be the face of our organization, providing a friendly and helpful service to every customer who walks through our doors.You will work as part of a supportive and inclusive team, working together to deliver an exceptional customer experience and make every visit count.We are looking for team members...