Front Desk Associate

5 days ago


Brisbane, Queensland, Australia beBeeFrontDesk Full time $68,000 - $95,000

Job Opportunity:

We are seeking a talented Front Desk Associate to deliver exceptional guest experiences, ensure seamless check-ins and check-outs, and provide personalized service throughout the entire stay.

Your Responsibilities:

  • Provide warm and genuine hospitality to all guests, responding to their needs and requests in a timely and efficient manner.
  • Manage the front desk, handling room assignments, key card distribution, and other administrative tasks as required.
  • Work closely with the concierge team to provide personalized recommendations and experiences for our guests.
  • Maintain a high level of knowledge about hotel services, amenities, and local attractions to ensure that guests have a comprehensive understanding of what we offer.
  • Collaborate with other departments to ensure seamless communication and execution of guest requests.
  • Participate in ongoing training and development programs to enhance skills and knowledge, staying up-to-date with industry trends and best practices.

Requirements:

  • Previous experience in a similar role within a hotel environment, preferably in a luxury or boutique setting.
  • Familiarity with property management systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Able to work a 7-day rotating roster, with a minimum availability of three days per week.
  • Available to work morning, afternoon, and overnight shifts.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative team, driving excellence in customer service and operational efficiency.
  • Ongoing training and development opportunities, helping you grow and advance in your career.
  • A fun and supportive work environment, with a strong focus on employee well-being and satisfaction.

About Us:

We pride ourselves on our inclusive and diverse workplace culture, welcoming talented individuals from all backgrounds to join our team.



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