Warehouse Operations Manager

7 days ago


Melbourne, Victoria, Australia DHL Supply Chain Full time
About the Role

We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at DHL Supply Chain. As a key member of our operations team, you will be responsible for leading a team of warehouse staff to ensure the smooth and efficient operation of our warehouse.

Key Responsibilities
  • Lead a Team: Ensure that objectives are communicated and achieved on a daily basis, and that the team is motivated and empowered to perform at their best.
  • Operational Performance: Ensure operational performance across all functions, including inbound, outbound, picking, packing, and inventory management.
  • Inventory Control: Support and drive inventory control and accuracy across the operation, ensuring that stock levels are accurate and up-to-date.
  • Customer Interaction: Maintain good working relationships with customers and respond to all enquiries in a timely and professional manner.
  • Stock Integrity: Maintain stock integrity in the warehouse, adhering to DHL policies and procedures.
  • Safe Work Practices: Follow safe work practices and work instructions at all times.
  • Training and Development: Assist with identifying training needs and opportunities to develop the team.
Requirements
  • 2 years operational experience working in a high-volume warehouse/3PL environment.
  • Forklift Licence (High Reach, Counter Balance & Double Deep) preferred.
  • Proven customer-facing experience with the ability to deliver superior customer service.
  • Ability to communicate effectively with various stakeholders.
  • Demonstrated Leadership skills.
  • WMS experience – including exposure to the various functions.
  • A clear understanding of inventory management and the investigation process.
  • Proficient Microsoft Office skills (Word, Excel, PowerPoint).


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