Customer Service Representative

4 days ago


North Altona, Victoria, Australia Conquest Personnel Pty Ltd Full time

**About the Role**

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Conquest Personnel Pty Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities**

  • Provide hands-on customer service, ensuring customers receive exceptional service, including sales, returns, and promotions.
  • Track key performance indicators (KPIs) and report to the manager.
  • Handle customer escalations and resolve issues in a timely and professional manner.
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction.

**What We Offer**

  • A stable and secure work environment with opportunities for growth and development.
  • A dynamic and experienced team with a strong focus on customer satisfaction.
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in the role.
  • A competitive salary and benefits package.

**Requirements**

  • Previous customer service experience, preferably in a B2B environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.

**What's Next**

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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