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Customer Service Representative
2 months ago
Lake Imaging, a leading provider of diagnostic imaging services, is seeking a Customer Care Specialist to join our team in Geelong. As a key member of our customer service team, you will be responsible for delivering exceptional service to our patients, responding to appointment inquiries, and scheduling appointments.
About Lake Imaging
Lake Imaging is a part of Integral Diagnostics, a leading provider of diagnostic imaging services in Australia and New Zealand. We pride ourselves on our commitment to quality, excellence, and innovation, and we're looking for a talented individual to join our team.
Key Responsibilities
• Provide exceptional customer service to patients, responding to inquiries and scheduling appointments
• Work collaboratively with our team to ensure seamless delivery of services
• Develop and maintain a strong understanding of our services and products
• Participate in ongoing training and professional development to stay up-to-date on industry best practices
• Contribute to a positive and inclusive team culture
Why You'll Love Working with Us
• **Strong Team Culture**: We value teamwork, community, and inclusivity, and we're committed to creating a positive and supportive work environment.
• **Comprehensive Training**: We offer a state-of-the-art training program designed to equip you with the skills and knowledge to excel in your role.
• **Expert Team**: Our team is comprised of experienced professionals who are passionate about delivering exceptional service and are committed to sharing their knowledge and expertise.
• **Recognition Programs**: We recognize and reward our team members for their hard work and dedication, and we're committed to creating a culture of recognition and appreciation.
• **Corporate Benefits**: As a member of our team, you'll have access to a range of corporate benefits, including paid parental leave, assistance programs, discounts to retailers, travel, and on-healthcare for you and your family.
• **Career Development**: We're committed to helping our team members develop their careers and achieve their goals, and we offer a range of opportunities for professional development and growth.
