Health and Wellness Club Ambassador
4 days ago
We are seeking a highly skilled and experienced Receptionist - Member Concierge to join our team at Next Gen Health & Lifestyle Clubs in Doncaster.
About the Role
This diverse role requires someone who is adaptable, flexible and able to think on their feet. You must have at least 12 months experience in a 5 star service delivery position and be resilient, positive and energetic as we work in a 7-day a week operating environment.
Key Responsibilities
- You will be the first point of engagement for all members and visitors at our 5-star quality club.
- You will be expected to keep up to date with everything that's going on in the Club at any given time.
- You will be required to understand and implement high-quality customer service standards.
About You
- You will be immaculately presented;
- You will have exceptional communication skills both written and verbal;
- You will have demonstrated experience in a reception, member concierge or similar role.
- You will be a positive, energetic and adaptable individual who can work well in a team.
- You will have a passion for delivering high-quality customer service.
Required Skills and Qualifications
- You will need to be highly organised and methodical;
- You will need to be able to prioritise tasks on the run;
- You will need to be able to build rapport with clients.
- A First Aid/CPR Certificate is desirable.
Benefits
- Spectacular brand new club environment;
- Flexible working hours;
- Gym Membership.
Other Information
- Proof of right to work in Australia documentation will be required to be presented at the first interview;
- It is a requirement that all Next Gen employees have a Working With Children Clearance (WWC).
The estimated salary for this role is $55,000 - $65,000 per annum, depending on experience.
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