Retail Store Leadership Opportunity
2 weeks ago
About Us
Dusk is a leading home fragrance and gift retailer with a strong presence in Australia and New Zealand.
We offer a wide range of innovative products, with new ranges regularly introduced to our stores. Our retail teams play a crucial role in bringing our products to life, delivering exceptional customer experiences in-store.
Our Values
- We do what we say
- We collaborate
- We keep moving forwards
- We keep it fun
- We create moments that matter
About the Role
This leadership opportunity involves managing a team of approximately 6 team members. Key responsibilities include:
- Ensuring customer satisfaction and delivering exceptional in-store experiences
- Leading and inspiring the team, promoting high performance and adherence to company values
- Achieving sales and KPI targets, both individually and for the store
- Managing rosters to align with store trading patterns
- Implementing visual merchandising and maintaining high store presentation standards
- Managing stock levels and preventing loss
- Providing a safe environment for team members and customers
About You
- Demonstrated ability to recruit, train, and mentor a small team for high performance and succession planning
- Proven ability to achieve sales and KPI targets, both individually and for the store
- Experience working in a high-volume stock and merchandise environment
- Strong professional communication skills
- Flexibility to contribute during peak gifting periods (e.g., Christmas and Mother's Day)
- Passion for our products
The Perks
- Competitive salary and bonus scheme
- Full-time roster with no late nights
- Career development opportunities
- Collaborative team environment
- 30% discount on all full-price products
- Sell what you love
We're a team-driven organization, and we're looking for someone who shares our values and is passionate about delivering exceptional customer experiences. If you're looking for a business to bring your relevant experience to and collaboratively be the best in retail, we'd love to discuss your goals and what a career with Dusk looks like.
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