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Hotel Ambassador
2 months ago
**Key Responsibilities:**
* Assist guests with check-in and departure processes, providing personalized attention and resolving any issues that may arise
* Collaborate with the Night Manager to maintain accurate records and ensure efficient system operations
* Engage with guests, build relationships, and encourage repeat business
* Support front office staff with operational tasks, including guest reservations and credit card processing
* Stay up-to-date on hotel amenities and services, providing expert recommendations to guests
**What We're Looking For:**
* Experience with property management systems, such as OPERA
* Relevant experience in a similar role
* Working rights in Australia
* A passion for delivering exceptional customer service and exceeding guest expectations
* Self-motivation, drive, and energy in a fast-paced environment
* A can-do attitude and willingness to learn and grow
**Why Join Us?**
* Enjoy exclusive staff discounts on food and beverage, hotel rooms, and other Marriott International properties
* Participate in our Life with the Works program, offering flexible working hours, sabbatical leave, and paid time off
* Access internationally recognized training programs, unlimited strategic development, and exciting career opportunities within Marriott International
* Benefit from our Employee Assistance Program, prioritizing your physical, emotional, and financial wellbeing
* Receive Employee Referral Incentives and get paid for working with your friend
* Join the largest hotel network in the world, committed to equality, diversity, and inclusiveness
**About Moxy:**
Moxy is part of Marriott International's Select Stays portfolio, dedicated to putting people first for over 90 years. We're committed to providing a fair, equitable, and accessible recruitment process for all. If you require adjustments or have a preferred communication method, please don't hesitate to reach out.", "lang_code": "en-US"}