Centre Administrator
3 weeks ago
At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments in our state-of-the-art, purpose-built centres. Our Wendouree centre is seeking a Centre Administrator to oversee enrolments and manage compliance within the service.
About the role
- Welcome children and families with a friendly and professional demeanour whilst maintaining confidentiality
- Conduct visitor tours, and assist with children enrolments and new team orientations
- Utilise our Salesforce and Qikkids systems, to manage parents accounts and monitor ongoing payments with follow up as required
- Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure
- Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure)
- Perform general administrative tasks in an accurate, reliable, and honest manner
- Available to work Monday to Friday
Key skills and qualifications
- High proficiency in the QikKids software system is desirable
- Working knowledge of CCSS (Child Care Subsidy System) Guidelines
- Excellent computer skills with knowledge in the Microsoft Suite
- Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines
- Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations
- Current Working with Children's Check
- Current Anaphylaxis, Asthma, CPR and First Aid Certificates or willingness to obtain one
- Current Child Protection Training or willingness to obtain one
- Happy to participate in a full police check (paid for by us)
Benefits
- Competitive above Award wages
- Generous staff discount
- Access to internal training guides and videos
- Health and Wellness program
- Uniforms provided
- 24/7 access to a large online library of learning and development
- Fully supported by our centralised Customer Care team via phone and email
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