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Centre Administrator

1 month ago

Wendouree, Australia Green Leaves Early Learning Full time

At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments in our state-of-the-art, purpose-built centres. Our Wendouree centre is seeking a Centre Administrator to oversee enrolments and manage compliance within the service.

About the role

  • Welcome children and families with a friendly and professional demeanour whilst maintaining confidentiality
  • Conduct visitor tours, and assist with children enrolments and new team orientations
  • Utilise our Salesforce and Qikkids systems, to manage parents accounts and monitor ongoing payments with follow up as required
  • Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure
  • Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure)
  • Perform general administrative tasks in an accurate, reliable, and honest manner
  • Available to work Monday to Friday

Key skills and qualifications

  • High proficiency in the QikKids software system is desirable
  • Working knowledge of CCSS (Child Care Subsidy System) Guidelines
  • Excellent computer skills with knowledge in the Microsoft Suite
  • Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines
  • Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations
  • Current Working with Children's Check
  • Current Anaphylaxis, Asthma, CPR and First Aid Certificates or willingness to obtain one
  • Current Child Protection Training or willingness to obtain one
  • Happy to participate in a full police check (paid for by us)

Benefits

  • Competitive above Award wages
  • Generous staff discount
  • Access to internal training guides and videos
  • Health and Wellness program
  • Uniforms provided
  • 24/7 access to a large online library of learning and development
  • Fully supported by our centralised Customer Care team via phone and email