Centre Manager
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Centre Administrator to join our team at Green Leaves Early Learning Wendouree. As a Centre Administrator, you will play a critical role in overseeing enrolments, managing compliance, and providing administrative support to our centre.
Key Responsibilities
- Welcome children and families with a friendly and professional demeanor whilst maintaining confidentiality
- Conduct visitor tours, assist with children enrolments, and new team orientations
- Utilise our Salesforce and Qikkids systems to manage parents' accounts and monitor ongoing payments with follow-up as required
- Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure
- Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure)
- Perform general administrative tasks in an accurate, reliable, and honest manner
- Available to work Monday to Friday
Requirements
- High proficiency in the QikKids software system is desirable
- Working knowledge of CCSS (Child Care Subsidy System) Guidelines
- Excellent computer skills with knowledge in the Microsoft Suite
- Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines
- Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations
- Current Working with Children's Check
- Current Anaphylaxis, Asthma, CPR, and First Aid Certificates or willingness to obtain one
- Current Child Protection Training or willingness to obtain one
- Happy to participate in a full police check (paid for by us)
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