Centre Manager

3 weeks ago


Wendouree, Australia Green Leaves Early Learning Full time

About the Role

We are seeking a highly skilled and experienced Centre Administrator to join our team at Green Leaves Early Learning Wendouree. As a Centre Administrator, you will play a critical role in overseeing enrolments, managing compliance, and providing administrative support to our centre.

Key Responsibilities

  • Welcome children and families with a friendly and professional demeanor whilst maintaining confidentiality
  • Conduct visitor tours, assist with children enrolments, and new team orientations
  • Utilise our Salesforce and Qikkids systems to manage parents' accounts and monitor ongoing payments with follow-up as required
  • Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure
  • Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure)
  • Perform general administrative tasks in an accurate, reliable, and honest manner
  • Available to work Monday to Friday

Requirements

  • High proficiency in the QikKids software system is desirable
  • Working knowledge of CCSS (Child Care Subsidy System) Guidelines
  • Excellent computer skills with knowledge in the Microsoft Suite
  • Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines
  • Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations
  • Current Working with Children's Check
  • Current Anaphylaxis, Asthma, CPR, and First Aid Certificates or willingness to obtain one
  • Current Child Protection Training or willingness to obtain one
  • Happy to participate in a full police check (paid for by us)


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