Customer Service Specialist

7 days ago


Fremantle, Western Australia Officeworks Full time

About the Role

We're seeking passionate and customer-focused individuals to join our Officeworks team as Customer Service Specialists. As a key member of our team, you'll work closely with colleagues to deliver exceptional customer service and provide expert advice on our range of products and services.

About You

To succeed in this role, you'll need to be a people person who enjoys working in a fast-paced environment. You'll be responsible for:

  • Providing excellent customer service and resolving customer queries
  • Working collaboratively with the team to achieve sales targets and improve customer satisfaction
  • Operating as a proud Officeworks brand ambassador, promoting our values and culture
  • Being flexible with your availability to work a variety of hours across weekdays and weekends

About Our Culture

At Officeworks, we celebrate our teams' uniqueness and offer a supportive and inclusive environment. As a Customer Service Specialist, you'll enjoy:

  • A diverse and supportive team environment
  • Flexible working arrangements to suit your needs
  • Ongoing training and development opportunities to progress your career
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch
  • A key focus on wellbeing and safety

What We Offer

We're committed to helping our team members grow and develop their careers. As a Customer Service Specialist, you'll have access to:

  • Ongoing training and development opportunities
  • Flexible working arrangements
  • Generous discounts at Officeworks and other retailers
  • A supportive and inclusive team environment


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