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Customer Service Representative
2 months ago
We are seeking a highly skilled and experienced Customer Service Officer to join our team at Workskil Australia Ltd. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and support.
", "Key Responsibilities": "- Provide administrative support to the team, including answering phone calls, responding to emails, and managing customer inquiries.
- Use your excellent communication skills to resolve customer complaints and issues in a professional and courteous manner.
- Work collaboratively with the team to achieve our goals and objectives.
- Provide operational support to the team, including data entry, filing, and other administrative tasks.
- Intermediate to high level administrative skills, including ability to type at a minimum of 30 wpm.
- Excellent communication and interpersonal skills, with the ability to work with a diverse range of customers and colleagues.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Experience in a customer-facing role, preferably in a reception or front desk environment.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
", "About Us": "Workskil Australia Ltd is a national not-for-profit and charitable organisation, with a proud history of supporting Australians to achieve sustained economic and social self-reliance.
", "Contact Us": "Please submit your application, including a cover letter and resume, to [insert contact information].
", "Language": "en-US"}