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Bar Operations Manager

2 months ago

Southport, Australia Southport Sharks Full time
About the Role

We are seeking a highly skilled and motivated Bar Team Leader to join our team at Southport Sharks. As a key member of our bar operations team, you will be responsible for leading by example and upholding our service excellence standards.

Key Responsibilities:

  • Supervise daily bar operations, including opening and closing procedures, to ensure seamless service delivery.
  • Train and mentor new and existing team members to enhance their skills and knowledge.
  • Monitor stock levels and implement effective stock rotation to minimize waste and optimize inventory.
  • Maintain high standards of bar cleaning and WHS procedures to ensure a safe working environment.
  • Collaborate with Duty Managers to monitor staff working hours and trade levels, ensuring optimal staffing and resource allocation.
  • Supervise staff performance and skill level, providing constructive feedback and coaching to drive improvement.
  • Deliver exceptional customer service to members and guests, ensuring a high standard of service quality.
  • Provide bar service and table clearing services to guests, handling all cash transactions efficiently and securely.
About You

To be successful in this role, you will need:

  • A current QLD RSA Certificate.
  • Previous leadership or supervisory experience in a bar environment.
  • A strong understanding and knowledge of bar products and services.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • Trustworthiness and reliability, with a flexible approach to working a variety of night and weekend shifts, including public holidays.

What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on service excellence and customer satisfaction.

How to Apply

Simply complete the application process by clicking the "Apply Now" button, and we will be in touch to discuss your application.