Regional Operations Manager

2 weeks ago

Southport, Australia Enterprise & Training Company Limited Full time
Job Title: Regional Operations Manager

Enterprise & Training Company Limited (ETC) is a leading not-for-profit provider in employment, training, and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland.

We are seeking a highly skilled and experienced Regional Operations Manager to join our team. The successful candidate will be responsible for managing the Parent Pathways operations across the region and leading and supporting a team of Senior Mentors and Mentors to ensure each site remains within contractual guidelines and operational budgets to achieve ETC's agreed targets as set by associated Local, State, and Federal Government Contracts.

Key Responsibilities:
  • Assist with and develop, implement, monitor, and maintain efficient and effective administrative systems to ensure compliance with the contracts managed at each site and ETC policies.
  • Assist the Program Manager with development and implementation of strategic activities to retain and enhance contracts in each Employment Region (ER).
  • Provide daily management support and coaching to staff to drive performance and achievement of financial budgets, program KPIs, and organisational goals.
  • Assist in developing and implementing strategies and generate partnerships to enhance employment and education opportunities and provide varied and valuable intensive pre-employment support programs and activities for parents and carers.
  • Be responsible for implementing and monitoring compliance and best practice as required by ETC and in line with associated contracts.
  • Manage the physical infrastructure of each office and be responsible for the security of each site, including opening and closing procedures.
  • Oversee funded projects, ensuring key compliance issues are met, including program outcomes, reports, and budgets.
  • Work with the Program Manager to promote services to local industry, service clubs, employers, and jobseekers, and actively network ETC services in the Employment Regions.
  • Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPIs.
Requirements:
  • Demonstrated operational management experience in employment services, preferably Workforce Australia, Transition to Work, or Disability Employment Services.
  • Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students.
  • Strong leadership skills to help lead, mentor, motivate team success.
  • Demonstrated ability to successfully manage multiple sites to achieve business outcomes.
  • Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants.
  • A high level of computer literacy and use of Microsoft Office suites and other government programs.
  • Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants.
  • Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid.
  • Ability to interpret various guidelines and work within frameworks.
  • Ability to maintain a cohesive team environment focused on meeting ETC's business objectives.
  • Highly motivated to achieving general employment and training outcomes for participants and organisational performance and KPI goals.
  • A current driver's licence and ability to travel between our sites within the region.
  • A current, clear National Police Check.
  • A current Working With Children Check (QLD Blue Card).
  • A Certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable).

  • Regional Operations Manager

    3 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    Regional Operations ManagerWe are seeking a highly skilled Regional Operations Manager to join our team at Enterprise & Training Company Limited. As a Regional Operations Manager, you will be responsible for managing the Parent Pathways operations across the region and leading and supporting a team of Senior Mentors and Mentors to ensure each site remains...

  • Regional Operations Manager

    3 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    Job Title: Regional Operations ManagerEnterprise & Training Company Limited (ETC) is seeking a highly skilled Regional Operations Manager to join our team. As a key member of our leadership team, you will be responsible for managing the Parent Pathways operations across the region and leading and supporting a team of Senior Mentors and Mentors to ensure each...

  • Regional Operations Manager

    2 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    Regional Operations ManagerEnterprise & Training Company Limited (ETC) is a leading not-for-profit provider in employment, training, and business services. We are seeking a highly skilled Regional Operations Manager to join our team in the Gold Coast region.The successful candidate will be responsible for managing the Parent Pathways operations across the...

  • Regional Operations Manager

    3 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    Job Title: Regional Operations ManagerJob Summary:We are seeking a highly skilled Regional Operations Manager to join our team at Enterprise & Training Company Limited. As a Regional Operations Manager, you will be responsible for managing the Parent Pathways operations across the region and leading and supporting a team of Senior Mentors and Mentors to...

  • Local Area Manager

    3 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    Job Title: Local Area Manager - Regional OperationsWe are seeking a highly skilled and experienced Local Area Manager to join our team in the Regional Operations role. This position will be responsible for managing the Parent Pathways operations across the region and leading and supporting a team of Senior Mentors and Mentors to ensure each site remains...

  • Local Area Manager

    4 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Local Area Manager to join our team at Enterprise & Training Company Limited (ETC). As a key member of our operations team, you will be responsible for managing the Parent Pathways program across the Somerset region, leading and supporting a team of Senior Mentors and Mentors to ensure compliance...

  • Assistant Manager

    3 weeks ago

    Southport, Australia ALH Hotels Full time

    Job Description **Assistant Manager - Gold Coast Region** - $74,000 - $77,000 base salary + Super + Half yearly bonus - Career and training opportunities - your development is important to us - Exclusive discounts and benefits - check out our benefits at the bottom of this ad **There's places to go, so dream big** We're part of a big group that caters for...

  • Local Area Manager

    3 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    About the RoleWe are seeking an experienced and skilled Local Area Manager to join our team at Enterprise & Training Company Limited (ETC). As a key member of our operations team, you will be responsible for managing the Parent Pathways program across the Gold Coast region, leading and supporting a team of Senior Mentors and Mentors to achieve ETC's business...

  • Senior Operations Manager

    1 week ago

    Southport, Australia Griffith University Full time

    Job DescriptionGriffith University's Institute for Biomedicine and Glycomics brings together Griffith's strengths in biomedical research.The Senior Operations Manager supports the Head of Facilities and Laboratory Operations, managing administrative functions like technical support, infrastructure, research ethics, health and safety, finance, HR, and...

  • Local Area Manager

    3 weeks ago

    Southport, Australia Enterprise & Training Company Limited Full time

    About the RoleWe are seeking an experienced and motivated Local Area Manager to join our team in the Gold Coast region. As a key member of our operations team, you will be responsible for managing the Parent Pathways program across the region, leading and supporting a team of Senior Mentors and Mentors to ensure the program's success.Key...

  • Cafe Operations Manager

    4 weeks ago

    Southport, Australia KKQ PTY LTD Full time

    Cafe Manager Job DescriptionKKQ PTY LTD is seeking a highly skilled and experienced Cafe Manager to oversee the day-to-day operations of our Espresso Lane Cafe in Southport.Key Responsibilities:Manage the cafe's operations, ensuring smooth and efficient service to customers.Coordinate with kitchen staff to maintain high-quality food standards and timely...

  • Service Operations Manager

    3 days ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    Service Manager OpportunityWe are seeking an experienced Service Manager to join our team at Frizelle Sunshine Automotive in Southport, QLD.Key Responsibilities:Provide exceptional customer service while maintaining an efficient and profitable service operationBuild and maintain positive relationships with customers and employeesOperate at optimum capacity...

  • Clinic and Campus Operations Manager

    2 months ago

    Southport, Australia Endeavour Full time

    Competitive remuneration and hybrid setup - FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products - Beautiful campuses all located conveniently to public transport Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the Southern Hemisphere, with six campuses across...

  • Catheter Laboratory Operations Manager

    3 days ago

    Southport, Australia Healthscope Full time

    Lead a Team of Experienced NursesWe are seeking a skilled Nurse Unit Manager to lead our Cardiac Catheterization Laboratory team. As a key member of our hospital's management team, you will be responsible for providing operational direction and ensuring the delivery of safe, efficient, and effective nursing care to our patients.Key Responsibilities:Provide...

  • Hospitality Services Manager

    5 months ago

    Southport, Australia Ramsay Health Care Full time

    Elevate your career in this key leadership role! Lead the way as our Hospitality Services Manager and step into a role where your leadership can make a significant impact. **The Role** **This will see you**: - Oversee the seamless delivery of food and beverage services to patients, staff and visitors - Ensure a high standard of quality and cleanliness...

  • Service Manager

    1 week ago

    Southport, Australia James Frizelle`s Automotive Group Full time

    Service Manager Southport QLD Join a national company with a defined career path and growth opportunities We celebrate our team with quarterly and annual awards for high achievers Excellent Remuneration Package, Company Car & Bonuses!! Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest...

  • Senior Operations Manager

    1 week ago

    Southport, Australia Griffith University Full time

    Job Description:Griffith University's Institute for Biomedicine and Glycomics is seeking a highly skilled Senior Operations Manager to support the Head of Facilities and Laboratory Operations. This key role will oversee the day-to-day management of the Institute's laboratory and facilities operations, ensuring efficient management of administrative...

  • Senior Operations Manager

    6 days ago

    Southport, Australia Griffith University Full time

    About the RoleGriffith University's Institute for Biomedicine and Glycomics is seeking a highly skilled Senior Operations Manager to lead the day-to-day management of laboratory and facilities operations. This role will be responsible for overseeing the administrative functions of the institute, ensuring compliance with safety guidelines and legislation, and...

  • Service Manager

    5 months ago

    Southport, Australia Churches of Christ Full time

    **Churches of Christ, Golden Age, Aged Care Service, Southport** **Service Manager - Aged Care Facility** **Permanent, Full-time opportunity** **Imagine a career with Churches of Christ** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also...

  • Payroll Manager

    5 months ago

    Southport, Australia Fiona Watson Recruitment Full time

    Southport location - Hybrid work arrangement - $130,000 + super Established over ten years ago to service the high demand for labour in regional Australia for horticulture and agriculture, Plant Grow Pick currently provide over a 1000 seasonal workers to the fruit, vegetable, nut and meat processing businesses. They are part of the PALM scheme which...