Remote Travel Support Specialist

1 day ago

Gold Coast, Queensland, Australia beBeeSupport Full time

Job Title: Remote Travel Support Specialist

","

We are seeking a skilled and detail-oriented Travel Support Specialist to join our team. As a fully remote role, you will provide exceptional customer service to travelers, assist with travel-related inquiries, and help manage reservations.

","
  • This is an excellent opportunity for those who have a passion for helping others and enjoy working in a virtual environment.
  • You will play a key role in ensuring that each traveler feels supported, informed, and confident throughout their journey.
","Key Responsibilities:","
  • Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.
  • Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.
  • Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.
","Required Skills and Qualifications:","
  • Prior customer service or support experience is preferred.
  • Strong written and verbal communication skills.
  • Calm under pressure and solution-focused.
  • Comfortable using online tools, booking platforms, and CRM systems.
","Perks and Benefits:","
  • 100% remote work arrangement.
  • Flexible scheduling with part-time or full-time options.
  • Travel discounts and perks through industry partnerships.
",

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