Hospitality Front Office Coordinator
4 days ago
We are seeking an experienced and friendly Hospitality Front Office Coordinator to join our team at Lancemore Macedon Ranges. As a key member of our front desk, you will be responsible for delivering exceptional guest experiences from the moment they arrive.
Key Responsibilities- Provide warm and welcoming service to guests during check-in, check-out, and throughout their stay
- Manage room allocations, amendments, and cancellations in a timely and efficient manner
- Process payments, handle complaints, and resolve issues promptly and professionally
- Assist with answering phone calls, responding to emails, and managing hotel communications
- Maintain accurate records, update systems, and perform administrative tasks as required
To succeed in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will also possess a passion for delivering exceptional customer service and a commitment to providing a positive experience for every guest.
We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus a range of benefits including:
- Opportunities for career growth and professional development
- A fun and supportive work environment
- A comprehensive training program
- A generous staff discount scheme
Lancemore Hotel Group is a leading Australian boutique lifestyle brand that offers unique and memorable experiences for our guests. With a focus on authenticity, hospitality, and performance, we strive to deliver exceptional results and create lasting impressions.
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Front Office Coordinator
4 days ago
Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full timeOverviewLancemore Hotel Group, a leading Australian boutique lifestyle brand, is seeking a Front Office Coordinator to join our team at the stunning Macedon Ranges property.
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