Hospitality Front Office Coordinator

4 days ago


Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time
About the Role

We are seeking an experienced and friendly Hospitality Front Office Coordinator to join our team at Lancemore Macedon Ranges. As a key member of our front desk, you will be responsible for delivering exceptional guest experiences from the moment they arrive.

Key Responsibilities
  • Provide warm and welcoming service to guests during check-in, check-out, and throughout their stay
  • Manage room allocations, amendments, and cancellations in a timely and efficient manner
  • Process payments, handle complaints, and resolve issues promptly and professionally
  • Assist with answering phone calls, responding to emails, and managing hotel communications
  • Maintain accurate records, update systems, and perform administrative tasks as required
About You

To succeed in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will also possess a passion for delivering exceptional customer service and a commitment to providing a positive experience for every guest.

We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus a range of benefits including:

  • Opportunities for career growth and professional development
  • A fun and supportive work environment
  • A comprehensive training program
  • A generous staff discount scheme
About Us

Lancemore Hotel Group is a leading Australian boutique lifestyle brand that offers unique and memorable experiences for our guests. With a focus on authenticity, hospitality, and performance, we strive to deliver exceptional results and create lasting impressions.



  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    OverviewLancemore Hotel Group, a leading Australian boutique lifestyle brand, is seeking a Front Office Coordinator to join our team at the stunning Macedon Ranges property.


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    About the RoleAs a Front Desk Hospitality Specialist, you will be the face of our hotel, delivering exceptional guest experiences at every touchpoint. This includes reservations, arrivals, departures, and throughout their stay.You will be an ambassador for our boutique brand, positively representing and promoting our values: Fun | Authentic Hospitality |...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    About the Role:As Assistant Store Manager, you'll work closely with the Store Manager to ensure smooth daily operations at our hospitality locations. You'll be responsible for managing the team, ensuring high food and service standards, coordinating inventory and stock levels, and contributing to staff training and development.Your Skills and...

  • Hospitality Leader

    4 weeks ago


    Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    About the Role:As Assistant Store Manager, you'll work closely with the Store Manager to ensure smooth daily operations at the Springfield Lakes location. You'll be responsible for managing the team, ensuring high food and service standards, coordinating inventory and stock levels, and contributing to staff training and development.Your Key...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    About the Role:As Assistant Store Manager, you'll work closely with the Store Manager to ensure smooth daily operations at our Springfield Lakes location. You'll be responsible for managing the team, ensuring high food and service standards, coordinating inventory and stock levels, and contributing to staff training and development.Your Skills and...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    Job Title: Assistant Store ManagerAbout the Company:Frontline Hospitality QLD is a well-established hospitality brand known for its lively environment and exceptional service. We value growth, teamwork, and career development, creating a dynamic workplace for both staff and customers.Job Description:As Assistant Store Manager, you will work closely with the...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    About the RoleAs Assistant Store Manager with Frontline Hospitality QLD, you will work closely with the Store Manager to ensure smooth daily operations at the Springfield Lakes location.You will be responsible for managing the team, ensuring high food and service standards, coordinating inventory and stock levels, and contributing to staff training and...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    Lead a Team to SuccessAbout the Company:Frontline Hospitality QLD is a well-established hospitality brand that thrives in a lively environment and exceptional service. We value growth and teamwork, offering a supportive and dynamic workplace for both staff and customers. Join a brand that fosters career development and an enjoyable work atmosphere.About the...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    About the RoleAs Assistant Store Manager, you will work closely with the Store Manager to ensure smooth daily operations at our Springfield Lakes location. Your primary responsibility will be managing the team, maintaining high food and service standards, coordinating inventory and stock levels, and contributing to staff training and development.Your Key...


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    We are seeking a skilled and friendly Front Office Ambassador to join our team at Lancemore Macedon Ranges Hotel.About the RoleDeliver exceptional guest experiences from initial contact through to departure, ensuring seamless transitions and warm farewells.Promote our boutique brand by showcasing its unique character and charm, exceeding guest expectations...


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    About the Role:Provide exceptional guest experiences at every stage of their journey, from reservations to departures and throughout their stay.Promote our boutique brand by being an ambassador for the hotel and interacting with guests wherever possible.Maintain a smooth check-in and check-out process for guests using the Hotel's Property Management System...


  • Springfield Lakes, Queensland, Australia Grill'd Full time

    About Grill'dGrill'd is a hospitality business that's passionate about offering an exceptional customer experience. As a Team Member, you'll be the face and hands behind our brand, delivering top-notch service and quality food to our customers.Responsibilities:Provide an amazing Grill'd experience front of housePrep quality ingredients in the kitchen with...


  • Springfield Lakes, Queensland, Australia Frontline Hospitality QLD Full time

    About the RoleAs Assistant Store Manager at Frontline Hospitality QLD, you will play a pivotal role in ensuring smooth daily operations at our Springfield Lakes location. Working closely with the Store Manager, you will be responsible for managing the team, maintaining high food and service standards, coordinating inventory and stock levels, and contributing...


  • Varsity Lakes, Queensland, Australia SCR Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Medical Front Desk Coordinator.In this role, you will be responsible for registering patients, processing paperwork, and providing excellent customer service.


  • Varsity Lakes, Queensland, Australia Opal HealthCare Full time

    We are looking for a skilled Hospitality Services Coordinator to join our team at Opal HealthCare.The successful candidate will be responsible for:Providing excellent customer service to our residentsAssisting with food preparation and serving mealsHousekeeping of rooms and common areas of the Care CommunityLaundering of clothing, linen and other...


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    About the RoleWe are seeking an exceptional Customer Service Ambassador to join our team at Lancemore Macedon Ranges. As a key member of our Front Office, Sales and Banqueting teams, you will play a vital role in delivering outstanding guest experiences from reservations to departures.The ideal candidate will possess excellent communication skills, a warm...


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    Lancemore Macedon Ranges offers an exceptional opportunity for a Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our stunning Macedon Ranges Hotel.About the RoleDeliver exceptional guest experiences from reservations to departures, ensuring every interaction is positive and memorable.Become an ambassador for our...

  • Front Desk Coordinator

    10 hours ago


    Varsity Lakes, Queensland, Australia Healius Full time

    Job OverviewWe are seeking a Front Desk Coordinator to join our team in Varsity Lakes. This is a full-time permanent position working Monday to Friday between 7:30am and 5pm on a shift roster.About the RoleThe successful candidate will be responsible for providing exceptional customer service and care, including greeting patients at the front desk and taking...


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    About the Role:We are seeking an exceptional Guest Service Agent to join our team at Lancemore Macedon Ranges.Main Responsibilities:Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures, and throughout their stayBe an ambassador for the hotel, positively representing and promoting our boutique...


  • Springfield Lakes, Queensland, Australia Lancemore Hotel Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Lancemore Macedon Ranges Hotel.Key Responsibilities:Deliver exceptional guest experiences throughout their stay, from reservations to departuresRepresent the hotel as an ambassador, promoting our boutique brand positivelyInteract with guests frequently, ensuring a smooth...