Senior Administrative Professional

2 weeks ago


Canberra, ACT, Australia beBeeAdministrative Full time $65,056 - $72,710
Job Title: Administrative Support Officer

We are seeking an experienced and highly motivated administrative professional to join our team in Canberra. The successful candidate will provide administrative support throughout the prescription medicines registration process, handle incoming phone calls, and escalate them appropriately to senior colleagues.

Key Responsibilities:
  • Triage enquiries from internal and external stakeholders to members of the case management team.
  • Handle incoming phone calls and escalate them appropriately to senior colleagues.
  • Provide administrative support throughout the prescription medicines registration process.
  • Assist with drafting responses to straightforward enquiries from internal and external stakeholders.
  • Recalculate milestones to ensure accurate communications and timelines for sponsors.
Required Skills and Qualifications:
  • The ability to complete allocated tasks with supervision.
  • The ability to build rapport and maintain stakeholder relationships, including both internal and external stakeholders.
  • Demonstrated verbal and written communication skills.
  • Demonstrated well-developed computer and keyboard skills with a working knowledge of the Microsoft Office suite of products.
  • Attention to detail.
  • Ability to contribute to team goals and broader organisational objectives by demonstrating flexibility to undertake additional tasks as required.
  • Ability to work effectively in a small team and develop productive working relationships.
Benefits:

Applicants must be Australian citizens at the time of employment. An applicant's suitability for employment will also be assessed through various pre-employment check processes.

Other Information:

This is a permanent position based in Canberra. Applicants are encouraged to apply if they meet the required qualifications and experience.



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