Lead Shift Team Member

1 day ago

Sydney, New South Wales, Australia beBeeLeadership Full time $8,000 - $16,000
Job Opportunity

We are seeking a Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading shifts by ensuring team members provide exceptional customer service, thoroughly complete their job duties, and follow all brand standards & food safety requirements.

This position is charged with assisting to train newly hired team members and monitoring for compliance with cash handling policies and procedures.

Key Responsibilities:
  • Lead the activities of team members on shift.
  • Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
  • Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
  • Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
  • Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
  • Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
  • Stock, clean, and sanitize workstation and equipment.
  • Actively cross-sell and up-sell products.
  • Maintain a solid knowledge of products and services available in the plaza.
  • Assist in the training of new team members.
  • Follow required brand standards, food safety requirements, as well as all company policies and procedures.
  • Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
  • Execute a variety of other tasks as assigned.

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