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Lead Hospitality Team Member

2 weeks ago

Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000

Lead Hospitality Team Member

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We're on the hunt to find a skilled team leader to lead our teams across multiple sites in NSW, including Sydney CBD and Northern Beaches area.

A Day in the Life:

  • Reporting to the Restaurant Manager, you will lead and mentor a large team of enthusiastic team members to deliver great burgers along with an awesome customer experience.
  • Focusing on product quality, customer experience, processes, training, safety, and employee experience.
  • Helping your team with meeting sales targets and ensuring customer satisfaction.
  • Coaching team members by delivering workshops and online training.
  • Maintain and ensure compliance to ensure food quality and customer satisfaction are kept to a high standard.
  • Assisting the Restaurant Manager with managing business financials including profit & loss, budgets, and KPI's.

What We Look For:

  • Previous leadership experience in a fast-paced hospitality environment – this could be QSR, Hotels, Bars, Pubs, Cafes or Restaurants (and anything in between).
  • Proven leadership and coaching ability – someone who leads from the front and sets a great example for their team.
  • Someone who prides themselves on a customer first approach and empowers their team to do the same.
  • Someone who brings the positive vibes to their restaurants and creates a high energy, high reward environment.

Benefits:

  • Flexible work arrangements.
  • Opportunities for career growth and development.
  • Supportive team environment.
  • Competitive salary and benefits package.

About the Role:

This is an exciting opportunity to join our dynamic team as a Lead Hospitality Team Member. You will be responsible for leading and mentoring a large team of enthusiastic team members to deliver great burgers along with an awesome customer experience.

Requirements:

  • Previous leadership experience in a fast-paced hospitality environment.
  • Proven leadership and coaching ability.
  • Customer service skills.
  • Ability to work in a fast-paced environment.