Financial Services Officer
1 week ago
Overview:
- A growing finance company in Southport is seeking a Financial Services Officer to handle customer enquiries and administration tasks.
Salary: Up to $65,000 plus superannuation and commission
Job Description:
This role involves handling customer enquiries via phone, email, and client portal in relation to their loan accounts. Key responsibilities include answering general enquiries, assisting with payment changes, and soft collection discussions.
Key Responsibilities:
- Handling customer enquiries regarding loan agreements
- Soft Collection calls
- Assisting the Sales team
- Completing thorough consultations with clients
- Accounts receivable function to assist debtors
- General administration tasks
Requirements:
- Experience in completing financial applications or assessments an advantage
- Working knowledge of key regulatory standards in credit provision and debt collection
- Excellent work ethic and communication skills
- Ability to work autonomously and as part of a team
- Target-driven individual who can meet KPIs
- Empathetic negotiation skills
Benefits:
- Free gym membership
- Onsite parking
-
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