Support Advocate Specialist

2 days ago

Wollongong, New South Wales, Australia beBeeRecovery Full time $71,103 - $91,543

Job Title: Recovery Coach Specialist

Role Summary:

  • Maintain a thorough working knowledge of the NDIS support items under the guidelines.
  • Provide coordination of supports for consumers with NDIS plans.
  • Liaise with service providers to ensure access to services for consumers.
  • Understand consumers' packages to negotiate services and prices with preferred providers.
  • Determine budgets for support items and advise Plan Manager of the breakdown of funds.
  • Attend regular meetings with consumer and service provider/s to ensure service is adequate to the consumer's needs.
  • Provide reports to the NDIA on the outcomes and success indicators of the consumer's plan.
  • Develop Service Agreements and service bookings with consumers and/or providers where appropriate.

Key Skills and Qualifications:

  • Demonstrated values consistent with person-centred ways of working and supporting the person's choice and control.
  • Relevant tertiary qualifications in mental health, health or welfare degree, or Cert IV in mental health and substantial years of relevant experience or equivalent level of expertise attained through previous appointments, service and study.
  • Minimum 3 years work experience in a mental health environment and a thorough understanding of recovery-oriented principles in mental healthcare.
  • High level communication, liaison and negotiation skills.
  • Ability to organise and prioritise work, while managing competing demands and tight deadlines.
  • Strong local knowledge of the relevant health and welfare sectors.
  • CALD background highly desirable.

Our Organisation Values:

Our values are integral to everything that we are as an organisation and how we interact with each other and the people we support.

As you consider whether this role is for you, please take some time to reflect on your own values and our organisation's values.

We create a world where people with mental illness are valued and treated as equals.

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