Dynamics 365 Customer Engagement Expert
4 days ago
Key Responsibilities:
- Drive the implementation and management of enterprise-level platforms.
- Oversee the rollout and ongoing operations for customer engagement solutions.
- Develop and enhance existing system processes, adding new functionalities to improve performance.
- Collaborate with IT service providers to effectively manage ITIL processes.
Requirements:
- At least 5 years experience in customer engagement solutions.
- Proven track record of implementing enhancements to existing system processes and adding new functionalities.
- Experience working with IT service providers and managed services teams.
- Knowledge of tools like Azure DevOps and Power Platform is highly desirable.
- Strong understanding of agile methodologies and scrum frameworks.
A leading organization seeks a skilled Enterprise Application Specialist to join their team. The ideal candidate will have expertise in customer engagement solutions and a proven track record of driving business outcomes.
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