Senior Customer Service Lead

2 weeks ago

Brisbane, Queensland, Australia beBeeLuxury Full time $90,000 - $120,000

Experienced professionals are sought to lead a dedicated team of customer service specialists, driving business results and delivering exceptional experiences for high-end clients.

Reporting directly to the Store Manager, you will oversee a team of 20+ individuals, implementing strategic initiatives to boost sales and enhance operational efficiency. The ideal candidate will possess a strong background in management, retail experience, and the ability to work effectively under pressure.

The successful candidate will have a proven track record of achieving sales targets and developing high-performing teams. They will be able to communicate effectively with colleagues, drive business growth, and contribute to a positive working environment.

This is an exciting opportunity to join a leading luxury retailer, offering a competitive remuneration package, generous staff discounts, and exciting career growth opportunities.

Key Responsibilities:

  • Oversight of a team of customer service specialists to achieve sales targets and deliver exceptional customer experiences.
  • Implementation of strategic initiatives to boost sales and enhance operational efficiency.
  • Collaboration with the Store Manager to drive business results and develop team members.

Benefits and Rewards:

  • Competitive Remuneration Package
  • Generous Staff Discounts
  • Exciting Career Growth Opportunities

Job Requirements:

  • Proven Background in Management
  • Retail Experience Required
  • Able to Work Effectively Under Pressure

Our company offers a supportive and inclusive working environment, providing opportunities for career development and growth. We are committed to fostering a positive and productive workplace culture.

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