Product Technology Strategist

3 weeks ago

Sydney, New South Wales, Australia Sabre Full time

Job Description:

We are seeking a Product Technology Strategist to join our Professional Services and Consulting Services team at Sabre. As a key member of our team, you will consult with our agency customers on product upgrades, implementation, and technology integrations. Your strategic direction will drive the development and growth of one of the leading global travel technology companies.

Key Responsibilities:

  • Manage the delivery of IT consulting services and lead project management initiatives.
  • Work with user groups to develop and implement methodologies for new information systems and system integrations.
  • Coordinate the acquisition and installation of hardware, software, databases, and peripherals that meet client needs.
  • Support product demos, evaluation, testing, configuration, rollout, and adoption of Sabre solutions.
  • Consult with customers on best practices for Sabre solutions and map customer needs to drive differentiated value and optimal performance.
  • Advocate for customers regarding the resolution of complex technical issues affecting Sabre product implementation, operation, and utilization.
  • Partner internally with sales and product teams to propose changes in solutions that result in increased efficiency or adoption by customers.
  • Lead technical presentations, product demonstrations, and workshops showcasing Sabre products and APIs that best align with customer needs.
  • Collaborate with customer development teams to integrate Sabre's products into their technology stack.
  • Provide project management guidance and oversight of key technical engagements to ensure successful implementations.

Qualifications and Education Requirements:

  • Minimum years of relevant work experience.
  • Bachelor's degree.
  • Technical skills to analyze system needs and handle systems development, process analysis, design, and re-engineering.
  • Deep understanding of the travel industry and ecosystem.
  • Proficient knowledge and hands-on experience with Sabre products.
  • Strong consultative or collaborative leadership among customers and internal stakeholders.
  • Excellent customer service and communication skills.
  • Familiarity with mid/back office tools and corporate/leisure online booking tools.
  • Ability to analyze and trouble-shoot.
  • Attention to detail and ability to multi-task to support multiple customers.

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