Home Solutions Specialist

13 hours ago

Wollongong, New South Wales, Australia beBeeCustomerFocused Full time $40,000 - $70,000
Job Overview

We are seeking an enthusiastic customer service focused professional to join our retail team. The successful candidate will have a strong understanding of life at home solutions and a desire to find the best outcome for our customers.

Key Responsibilities
  • Be highly motivated and results driven with outstanding customer service and communication skills
  • Enjoy working in a collaborative environment
Requirements
  • Experience in (or ability to work in) a customer focused, successful retail business
  • A high level of product knowledge across various categories to support customer queries
  • Ability to deliver exceptional customer service while managing work tasks around their needs
  • Going above and beyond to provide problem solving that exceeds expectations
  • Experience of resolving customer complaints and making timely decisions to ensure happy customers and efficient services
  • Possession to exceed sales targets and contribute to store success
  • Flexibility across retail trading hours including weekends, public holidays and late night shifts
What We Offer
  • Generous staff discounts
  • Attractive commission based structures
  • Incentive based promotions
  • Opportunities for career progression within a supportive network
  • A culture that recognises and rewards good performance
  • A positive and flexible work environment

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