Customer Service Representative

3 weeks ago


Perth Airport, Australia dnata Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent in our Mishandled Baggage department.

Key Responsibilities
  • Provide exceptional customer service to passengers at the carousel
  • Monitor carousels for issues and report any problems to the Baggage Services Supervisors
  • Liaise with the below wing team to locate missing baggage
  • Record and track rush bags received
  • Forward and deliver baggage to passengers
Requirements
  • Superior customer service and interpersonal skills
  • Ability to work under pressure while maintaining accuracy and attention to detail
  • Punctuality and reliability in attendance at work
  • Positive attitude and team work

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance, pre-employment medical/Drug & Alcohol test and full vaccination.



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