Drill Support Technician

3 days ago

KalgoorlieBoulder, Australia beBeeCustomerService Full time $80,000 - $120,000

Job Overview

We are seeking a skilled professional to join our team in providing top-notch customer service and support for our hydraulic rock drill and related products. The ideal candidate will have excellent technical knowledge and be able to effectively communicate with customers to resolve any issues or concerns they may have.

Main Responsibilities:

  • Perform on-site installations, commissioning, repair, maintenance, and test activities for our drill rigs.
  • Troubleshoot and resolve technical issues quickly and efficiently.
  • Conduct regular audits and reports on drill rig and lubrication systems.
  • Oversee project execution and data recording.
  • Provide detailed reports from site visits and document processes for procedural development.

Requirements:

  • The ability to work independently and as part of a team, with excellent communication and problem-solving skills.
  • Highly organized and reliable, with the ability to meet deadlines and perform under pressure.
  • Experience with RDSA or OEM products is highly regarded.
  • A positive, friendly, and helpful attitude with a high customer focus.
  • Underground mining industry knowledge, specifically with the processes associated with hydraulic rock drilling, is desirable.
  • Relevant trade qualifications – Diesel Fitter equivalent.

About the Role

This is a fast-paced and dynamic role in a transforming organization. We encourage our employees to take ownership of their own development and careers with the support of their leaders. Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers.

Working Environment

Our team is committed to delivering exceptional results and exceeding customer expectations. We offer a collaborative and supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding customer service, we want to hear from you

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