Cruise Team Manager

1 day ago

Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $90,000
Senior Leadership Position

A highly driven and results-focused professional is required to lead a dynamic team.

Key Responsibilities:

  • Manage and process cruise bookings and packages
  • Meet or exceed sales targets and performance metrics
  • Deliver exceptional customer service and support
  • Upsell and cross-sell opportunities to maximise sales
  • Maintain accurate product information to enhance customer satisfaction

We're looking for someone with:

  • Proven experience in customer service and sales
  • Minimum 2 years' experience in the Cruise or Travel Industry
  • Proficiency in GDS systems
  • Exceptional attention to detail, problem-solving skills, and ability to work under pressure
  • Ambition, motivation, and organisational skills

Benefits include:

  • Exclusive discounts on personal cruise travel
  • Access to industry travel benefits and sponsored familiarisation cruises
  • Tailored learning and development pathways
  • Staff discounts and corporate health insurance
  • Mental health support and employee assistance programme

To succeed in this role, you will have a passion for delivering exceptional customer experiences and driving sales growth.

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