Senior Village Operations Coordinator

2 weeks ago


Brisbane, Queensland, Australia Gough Recruitment AU Full time
About the Role

We are seeking a highly skilled and experienced Senior Village Operations Coordinator to join our dynamic team at Gough Recruitment AU. In this role, you will play a crucial part in ensuring the smooth daily operations of our high-end retirement village in Brisbane's southern suburbs.

As a key member of our team, you will be responsible for supporting the Village Manager in maintaining the village's high standards of presentation, maintenance, and grounds. You will also assist in overseeing the village's operational duties, including staff management, recruitment, and training.

Duties and Responsibilities
  • Resident Relations: Build strong connections with residents to create a positive and inclusive community. Support resident admissions, lifestyle programs, and coordinate regular communications to enhance the resident experience.
  • Operations and Facility Management: Assist in overseeing the village's presentation, maintenance, and grounds to ensure safety and comfort. Manage stock control, ordering, and food safety standards within the café and other amenities.
  • Community Engagement and Sales Support: Provide tours to prospective residents and respond to initial sales inquiries to help maintain a positive first impression. Attend Resident Committee meetings, fostering collaboration and community.
  • Staff Management: Assist in recruiting, training, and scheduling staff. Ensure staff compliance and support ongoing development and engagement within the team.
Requirements
  • Strong Interpersonal and Communication Skills: Possess a warm and approachable demeanor with excellent communication skills.
  • Prior Experience: Have prior experience in a similar role within retirement living, property management, or aged care environments.
  • Proactive Mindset: Demonstrate a proactive and service-oriented mindset with a commitment to resident satisfaction.
  • Balancing Operational Demands: Show the ability to balance operational demands with the needs of a community-focused environment.
Benefits

This role offers a rewarding salary of $75,000 - $85,000 + Super, making it an attractive opportunity for those looking to advance their careers in the retirement living sector. If you are passionate about providing exceptional service and have a proven track record in operations and management, we encourage you to apply for this exciting role.



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