Village Community Support Specialist

1 week ago


Brisbane, Queensland, Australia Gough Recruitment AU Full time

Overview

Gough Recruitment AU is seeking a dedicated professional to join our team as an Assistant Village Manager. This role presents an excellent opportunity to contribute to the success of a renowned retirement village in Brisbane's southern suburbs.

Salary and Benefits

The successful candidate can expect a competitive salary package, including a base salary of $75,000 - $85,000 + superannuation benefits. This comprehensive remuneration package reflects the importance we place on attracting and retaining top talent in this field.

Job Description

In this dynamic role, you will work closely with the Village Manager to ensure seamless daily operations and deliver exceptional resident experiences. Your key responsibilities will include:

  • Resident Relations: Build strong connections with residents to foster a positive and inclusive community. You will support resident admissions, lifestyle programs, and coordinate regular communications to enhance the resident experience.
  • Operations and Facility Management: Assist in overseeing the village's presentation, maintenance, and grounds to ensure safety and comfort. You will manage stock control, ordering, and food safety standards within the café and other amenities.
  • Community Engagement and Sales Support: Provide tours to prospective residents and respond to initial sales inquiries to maintain a positive first impression. You will attend Resident Committee meetings, fostering collaboration and community.
  • Staff Management: Assist in recruiting, training, and scheduling staff. Ensure staff compliance and support ongoing development and engagement within the team.

Required Skills and Qualifications

To excel in this role, you will possess:

  • Strong interpersonal and communication skills, with a warm and approachable demeanor.
  • Prior experience in a similar role within retirement living, property management, or aged care environments.
  • A proactive, service-oriented mindset with a commitment to resident satisfaction.
  • Ability to balance operational demands with the needs of a community-focused environment.

Location

This role is based in Brisbane's southern suburbs, offering a tranquil and supportive work environment. If you are passionate about delivering exceptional resident experiences and contributing to the success of a leading retirement village, we encourage you to apply for this exciting opportunity.



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