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Risk Strategist
2 weeks ago
Our organisation is embarking on a transformative journey, guided by a renewed strategic focus and robust executive leadership. As we move into delivery, this pivotal role plays a critical part in enabling enterprise-wide transformation that delivers meaningful outcomes for our people, customers, and the broader community.
The Operational Risk Specialist will lead our Operational Risk Group to enable the enterprise to fulfil its risk obligations and embed risk-aware decision-making across the organisation. This includes second line operational risk functions, risk management system ownership, disaster recovery strategies, and comprehensive risk prevention and detection strategies that ensure compliance and business continuity.
This is a sophisticated, influential role requiring deep expertise in operational risk frameworks and business risk partnerships from identification through to mitigation. The scope encompasses leading a team of business risk partners who work closely with decision makers across the enterprise.
The successful candidate will serve as a trusted advisor to senior leadership on operational and strategic risk matters while driving performance through structured frameworks, proactive risk assessment, and comprehensive risk reporting.
Key Responsibilities:
- Lead the second line operational risk function to embed risk-aware decision-making and governance excellence
- Develop and implement operational risk frameworks, policies, and management strategies ensuring regulatory compliance
- Design delivery standards, service levels, and risk reporting to enhance performance monitoring
- Lead a team of trusted business risk partners working with business owners to identify, monitor, and mitigate key risks
- Own WorkCover's risk management system ensuring it's fit for purpose and actively utilised across the organisation
- Promote a positive culture where risk information is openly shared, discussed, and addressed
- Develop and implement disaster recovery and incident reporting strategies to safeguard business continuity
- Proactively assess risks and opportunities, driving continuous improvement solutions
- Implement operational risk prevention, detection, and mitigation strategies and tools
- Compile and present operational risk data and insights for Executive Leadership Team, Board, and Risk Committee reporting
Requirements:
- Seasoned operational risk professional with extensive experience in financial services, personal injury insurance, and/or legal sectors, with deep understanding of commercial, industrial, and political considerations.
- Led high-performing operational risk teams with strong focus on risk identification, assessment, management, and control effectiveness, bringing structure and excellence to complex risk environments.
- Confident engaging Executive Leadership Teams and Board members, preparing clear and concise investigation reports suitable for senior stakeholders and building trusted advisory relationships.
- Proven track record collaborating and influencing across enterprises to drive business outcomes, with exceptional interpersonal and communication skills.
- Navigate complex risk landscapes with confidence, analyse long-term trends, and translate insights into actionable strategies for sustained business growth and risk mitigation.
- Committed to operational risk excellence. Foster high-performance cultures where teams deliver against ambitious risk management standards while maintaining compliance and business continuity.
- Essential qualifications include tertiary qualification in business, risk or similar discipline (postgraduate qualifications highly regarded) and current professional body membership (Risk Management Association, Risk Management Institute of Australia, or Governance Institute of Australia).
What We Offer:
- Hybrid working arrangements allowing you to balance flexibility with collaboration and connection
- Personalised learning and development opportunities tailored to your career goals
- Holistic support through our health and wellbeing program promoting employee engagement and well-being
About Us:
Our Operational Risk team sits within our Risk Group and is dedicated to enabling risk excellence for the organisation and Queenslanders. We support each other professionally and personally - whether developing risk frameworks, conducting risk assessments, or sharing insights about operational risk best practices.
