Funeral Care Specialist

3 weeks ago


Melbourne, Victoria, Australia Bare Cremation Full time

About the Role

Bare Cremation is seeking a dedicated and compassionate individual to join our team as a Funeral Care Specialist. As a key member of our arrangement team, you will play a vital role in supporting families during their most vulnerable time.

Key Responsibilities

  • Coordinate ashes returns to families in Victoria, serving as the primary point of contact
  • Arrange personalized return of ashes experiences for families, ensuring their needs are met
  • Attend memorial ceremonies, providing emotional support and guidance
  • Respond to inbound calls from families, addressing their questions and concerns
  • Coordinate logistics, ceremony arrangements, and communicate funeral service details to extended networks
  • Exceed customer expectations by being flexible, patient, and empathetic in all interactions
  • Contribute to the development of content and resources for families, ensuring they are well-informed and supported

Requirements

  • A strong passion for helping people in their greatest time of need
  • Unwavering commitment to delivering exceptional customer experiences
  • Ability to work autonomously and be ambitious in meeting goals
  • Strong attention to detail and methodical approach under pressure
  • A valid driver's license and willingness to drive throughout VIC

What We Offer

A competitive salary of $55,000 - $65,000 per year, a dynamic work environment, and opportunities for career growth and development. If you're passionate about making a difference in the lives of others, we encourage you to apply.



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