Prepaid Funeral Sales Consultant

4 weeks ago


Melbourne, Victoria, Australia Bare Cremation Full time
About Bare Cremation

Bare Cremation is a pioneering funeral provider that's revolutionizing the way people plan for end-of-life. With a strong backing from Australia's top investors, we're on a mission to transform the funeral industry.

The Role

We're seeking a highly motivated Sales Account Manager to join our team. As a key member of our sales team, you'll play a crucial role in supporting Australians in choosing a better way to prepare for end-of-life. Your primary responsibility will be to provide exceptional customer service, answering inbound calls, making outbound calls, and following up with new customers to ensure they feel great about their decision.

Key Responsibilities
  • Answering inbound calls from prospective customers interested in arranging a prepaid funeral with Bare Cremation
  • Making outbound calls to customers who've shown interest or enquired about a Bare prepaid funeral
  • Following up with new customers to answer any questions and ensure they feel great about their decision
  • Supporting our community team in surprising and delighting new customers with gifts, vouchers, discounts, and handwritten notes
  • Working with our content team to identify what information customers are looking for and what else we can provide them
  • Supporting the founders in identifying what customers most love about Bare and helping create a community of ambassadors
  • Assisting with other tasks as needed, such as writing blog posts, handling customer admin requests, and tackling support requests
What's in it for you?
  • A friendly and supportive work environment where people love what they do
  • Amazing opportunities for personal growth, promotion, and career development
  • Competitive remuneration package with performance bonuses
  • The ability to make a real difference in the lives of our customers
How to Apply

If this role sounds like you and you're passionate about what we're doing, click the apply button to submit your application, including both a CV and a cover letter.



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