Sales and Customer Service Leader

1 week ago

Sydney, New South Wales, Australia beBeeRetail Full time $45,000 - $70,000

We are seeking a future retail leader who will play a pivotal role in driving sales and customer satisfaction. The ideal candidate will possess exceptional leadership skills, the ability to inspire and motivate team members, and a passion for delivering outstanding customer experiences.

Key Responsibilities
  • Lead by Example: As a future retail leader, you will be responsible for leading by example in customer service, professionalism, and personal presentation, creating a safe, inclusive, and inspiring workplace for your team and customers.
  • Sales Performance: Achieve personal sales targets while guiding the team to meet store goals.
  • Team Leadership: Work alongside the Store Manager to coach and lead a sales team.
  • Customer Experience: Deliver exceptional customer experiences through storytelling and product expertise.
  • Visual Merchandising: Champion our brand through impeccable visual merchandising and store presentation.

The ideal candidate will have 1–3 years of retail, sales or customer service experience, as well as experience in a team leadership, supervisory or mentoring capacity. They should possess a love of coaching others to succeed, a flair for storytelling and building genuine customer connections, and the ability to work within a 7-day roster including weekends and late trade.

What We Offer
  • Career Progression: Uncapped commissions, clear career progression, ongoing learning and development, generous product discounts, and an inclusive and values-driven culture.
  • Learning and Development: Opportunities to develop your skills and knowledge in a fast-paced retail environment.

In this role, you will have opportunities to step into leadership when the Store Manager is away, demonstrating your ability to lead from the front and thrive in a dynamic environment.

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