Current jobs related to Customer Success Professional - Sydney, New South Wales - Zenobe Energy Ltd.

  • Customer Success Professional

    20 hours ago

    Sydney, New South Wales, Australia Workiva Full time

    About the RoleWe are seeking a highly skilled CUSTOMER SUCCESS PROFESSIONAL to join our team at Workiva. As a key member of our organization, you will play a vital role in managing customer relationships and driving business growth.Key Responsibilities:Develop and implement strategies to retain and expand existing customer relationships.Collaborate with...

  • Customer Success Professional

    1 day ago

    Sydney, New South Wales, Australia Guesty Full time

    We are seeking a highly skilled Customer Success Manager to join our dynamic team at Guesty. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our valued clients.Responsibilities:Develop and execute account plans to drive customer satisfaction and growth.Conduct regular business reviews...

  • Senior Customer Success Professional

    4 days ago

    Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time

    Workato: A Leader in Enterprise OrchestrationAt Workato, we believe in empowering businesses to transform technology complexity into business opportunity. Our AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.This role offers a unique opportunity to join our team as an Enterprise Customer Success...

  • Senior Customer Success Professional

    3 days ago

    Sydney, New South Wales, Australia RecordPoint Full time

    About the JobWe are seeking a Customer Success Manager to join our team in APAC. The successful candidate will be responsible for driving adoption, value realization, and long-term success for our customers in the region.In this role, you will use your expertise to develop and execute tailored Value Plans for each customer to drive adoption and value...

  • Customer Success Strategist

    22 hours ago

    Sydney, New South Wales, Australia Presentail SA Full time

    Presentail SA OverviewAt Presentail SA, we are redefining the way businesses interact with their customers. Our cutting-edge platform empowers companies to deliver personalized experiences that drive growth and loyalty.About the JobWe are looking for a seasoned Senior Customer Success Manager to join our team. As a Senior Customer Success Manager, you will...

  • Customer Success Specialist

    3 days ago

    Sydney, New South Wales, Australia LinkedIn Full time

    At LinkedIn, we're dedicated to helping professionals and businesses achieve their goals. As a Senior Account Director, you'll play a critical role in driving customer success by building strong relationships and delivering tailored solutions that meet the evolving needs of our clients.About the OpportunityWe're seeking an experienced sales professional with...

  • Head of Customer Success

    1 week ago

    Sydney, New South Wales, Australia Techium Consulting Group Full time

    Head of Customer Success - Construction Tech Our client is seeking a dynamic Head of Customer Success to join their team and drive their 2024 growth initiatives. The company offers a state-of-the-art project management platform that enables teams to predict and plan for both anticipated and unforeseen events, ensuring overall project efficiency. As the...

  • Customer Success Manager

    5 days ago

    Sydney, New South Wales, Australia Spotify Full time

    About the RoleThis is an exciting opportunity to join our Sales team at Spotify as a Customer Success Manager. As a key player in our ANZ Ads business, you'll play a critical role in driving growth and customer satisfaction through exceptional service and support. ResponsibilitiesDevelop and implement strategies to meet client needs and expectations, in...

  • Customer Success Strategist

    5 days ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    About UsSafetyCulture is a customer-and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being.We offer flexible working arrangements and encourage involvement in the community, open source work, attending talks and events, and experimenting with new...

  • Customer Success Partner

    4 days ago

    Sydney, New South Wales, Australia DHL Germany Full time

    About the RoleWe are seeking an experienced Account Manager to join our team in Germany. The successful candidate will have a proven track record of success in account management or a related field, and will be able to build and maintain strong relationships with key customers.Key ResponsibilitiesDevelop and execute strategic plans to grow customer accounts...

  • Customer Success Executive

    22 hours ago

    Sydney, New South Wales, Australia Solenis LLC Full time

    We are seeking a highly skilled Business Development Manager to join our team at Solenis LLC, a leading global producer of specialty chemicals. This role requires a strong background in sales and service, with a proven track record of achieving targets in the technical service industry.About the RoleThe Business Development Manager will be responsible for...

  • Customer Success Advocate

    6 days ago

    Sydney, New South Wales, Australia Workato Full time

    About Our CultureWe believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We're driven by innovation and empower organizations of every size to unlock new value and lead in today's fast-changing world.We're looking for team players who want to actively build our company and drive growth. But we...

  • Customer Success Advocate

    1 day ago

    Sydney, New South Wales, Australia Project Simpel Pty Full time

    About Our TeamWe're a dynamic and fast-paced team of professionals dedicated to driving digital transformation in the construction industry.Our team is passionate about delivering exceptional customer experiences and empowering our clients to achieve their goals.We're seeking a skilled professional to join our team and help drive client growth and...

  • Head Of Customer Success

    1 week ago

    Sydney, New South Wales, Australia ClearCompany Full time

    Who are we? Humanforce's vision is to make work easier and life better for frontline and flexible workforces.Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise.Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and...

  • Customer Success Associate

    5 days ago

    Sydney, New South Wales, Australia Canva Full time

    Job Summary:Canva is seeking a highly motivated and customer-focused Inbound Sales Representative to join our growing team. As an Inbound Sales Representative, you will be responsible for engaging with potential customers who have expressed interest in Canva's products and services. This is a unique opportunity to work with a dynamic team and contribute to...

  • Customer Success Manager Leader

    5 days ago

    Sydney, New South Wales, Australia Smartsheet Inc Full time

    At Smartsheet Inc, we empower teams to manage projects, automate workflows, and rapidly build new secure solutions using simple no-code tools. Our company has a human story to tell, making us revolutionaries who change the way the world works.You will lead a team of professionals responsible for managing large-scale consulting engagements, including complex...

  • Success Driven Account Professional

    4 days ago

    Sydney, New South Wales, Australia Napier Technologies Limited. Full time

    Success Driven Account ProfessionalWe are seeking a highly skilled and experienced Success Driven Account Professional to join our team at Napier Technologies Limited. In this role, you will be responsible for driving customer success and retention across our existing APAC accounts.Your Key Responsibilities:Customer Success: Drive customer success and...

  • Director of Customer Outcomes and Success

    5 days ago

    Sydney, New South Wales, Australia Smartsheet Inc Full time

    We are looking for an experienced leader to join our team as the Director of Customer Outcomes and Success. In this role, you will be responsible for managing a team of Customer Success Managers, Professional Services Sales, and Value Strategists. Your primary goal will be to inspire customers and internal stakeholders to rethink how they manage dynamic work...

  • Customer Success Strategist

    4 days ago

    Sydney, New South Wales, Australia ClearCompany Full time

    BenefitsWe offer a competitive salary package, as well as opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and driving business success, we encourage you to apply for this exciting opportunity.Competencies:Domain/Industry Knowledge: CompetentTechnical Knowledge: CompetentBusiness...

  • Customer Success Strategist

    3 days ago

    Sydney, New South Wales, Australia Yotpo Full time

    About the RoleThis is an exciting opportunity to join Yotpo's growing team as a Customer Marketing Strategist. As a key member of our client-facing team, you'll be responsible for driving customer growth and satisfaction through strategic partnerships.In this role, you'll leverage your e-commerce expertise to consult with clients on their business challenges...

Customer Success Professional

1 week ago

Sydney, New South Wales, Australia Zenobe Energy Ltd. Full time
Job Description
The Customer Success Executive will develop and maintain a continuous feedback loop with clients, ensuring that the products and services provided meet their requirements. This role is a 12-month parental leave cover position.

A TASTE OF THE DAY TO DAY
  1. Onboard new clients and ensure the transition from Construction to Operations is seamless.
  2. Maintain regular contact, take full ownership of customer account management, and be the main point of contact.
  3. Promote Zenobe's capabilities to make customers as successful as possible (improvements, updates, new initiatives, maintenance).
  4. Document meeting notes and ensure actions are followed up.
  5. Respond to client requests in a timely manner.
  6. Provide Portal training sessions, advice, and constant support to all client queries.
  7. Produce innovative and engaging guidance on the portal and how it can be used.
  8. Liaise closely with internal teams including Asset Management & Operations, Product Management & Engineering, and Business Development to provide client feedback.
  9. Create SLA reports for clients to measure our success.
  10. Log client requests, feature requests, issues, and bugs and follow up on resolutions.
  11. Review and test new features before they go to clients.