Customer Success Professional

4 days ago


Sydney, New South Wales, Australia Workiva Full time
About the Role

We are seeking a highly skilled CUSTOMER SUCCESS PROFESSIONAL to join our team at Workiva. As a key member of our organization, you will play a vital role in managing customer relationships and driving business growth.

Key Responsibilities:

  • Develop and implement strategies to retain and expand existing customer relationships.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.
  • Analyse customer data to identify opportunities for growth and improvement.
  • Build and maintain strong relationships with customers to drive loyalty and advocacy.
  • Stay up-to-date with industry trends and developments to inform strategic decision-making.

Qualifications:

  • Bachelor's degree in a relevant field.
  • Minimum 2 years of experience in a similar role.


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