Customer Support Representative

4 days ago


KalgoorlieBoulder, Australia Komatsu Australia Pty Ltd Full time
About the Role

In this diverse and fast-paced role, you will be responsible for receiving, storing, and dispatching parts, ensuring customers receive the correct goods in a timely and well-presented manner.

Responsibilities
  • Provide exceptional customer service
  • Liaise with transport companies for deliveries
  • Assist with stock takes and process improvements
About You

We are seeking an experienced individual with:

  • Proven experience in parts operation/interpretation or warehouse environment
  • Excellent verbal and written communication skills
  • Able to build and maintain professional relationships with internal and external stakeholders
  • Good understanding of inventory management systems and principles
  • Current forklift licence desirable
What We Offer

Komatsu Australia Pty Ltd offers a competitive remuneration package, including:

  • $76,000 + Super + 5% Annual Bonus + On Call & Call Out Allowance
Benefits

Komatsu benefits include:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu


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