Customer Support Representative
4 days ago
In this diverse and fast-paced role, you will be responsible for receiving, storing, and dispatching parts, ensuring customers receive the correct goods in a timely and well-presented manner.
Responsibilities- Provide exceptional customer service
- Liaise with transport companies for deliveries
- Assist with stock takes and process improvements
We are seeking an experienced individual with:
- Proven experience in parts operation/interpretation or warehouse environment
- Excellent verbal and written communication skills
- Able to build and maintain professional relationships with internal and external stakeholders
- Good understanding of inventory management systems and principles
- Current forklift licence desirable
Komatsu Australia Pty Ltd offers a competitive remuneration package, including:
- $76,000 + Super + 5% Annual Bonus + On Call & Call Out Allowance
Komatsu benefits include:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Income Protection Insurance provided through our company superannuation fund
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
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