Sil Team Lead

4 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $4,750 - $55,145
Job Title

Sil Team Leader - Disability Support

About the Role

The Sil Team Leader plays a pivotal part in ensuring day-to-day operations of support staff within a 24/7 SIL arrangement. The role involves providing leadership, guidance and oversight to guarantee high-quality, person-centred care is delivered according to NDIS Practice Standards, behaviour support plans, and individual care goals.

This encompasses providing shift support, managing incidents, liaising with allied health professionals and fostering a safe and supportive environment.

Key Responsibilities:

  • Staff Supervision & Support:
    • Oversee and guide daily activities of support workers during allocated hours
    • Conduct weekly check-ins and debriefs with staff
    • Provide coaching and corrective feedback as required
    • Ensure staff are following shift routines, incident protocols and participant care plans
  • Documentation & Compliance:
    • Review and sign off on incident reports and daily progress notes
    • Escalate behavioural incidents, safety concerns or medical issues immediately to management
    • Maintain accurate shift handover records
    • Monitor implementation of behaviour support plans and SIL service delivery goals
  • Participant-Centred Support:
    • Build a supportive and respectful relationship with participants while managing boundaries
    • Monitor risk factors and report patterns to the Behaviour Support Practitioner, GP or Coordinator
    • Support with complex behaviours, liaise with emergency services if required
    • Ensure participant rights, dignity and choice are respected at all times
  • Communication & Stakeholder Liaison:
    • Act as the key point of contact for support workers on shift
    • Liaise with allied health professionals (GP, OT, behaviour support etc.)
    • Maintain open communication with family while respecting privacy and consent protocols
    • Provide written and verbal updates to the Director and Coordinator

Required Qualifications & Experience:

  • Minimum Cert IV Disability or equivalent
  • At least 3+ years working in SIL or with complex NDIS participants
  • Experience with challenging behaviours and trauma-informed care
  • Current First Aid, CPR, NDIS Worker Screening Check and Driver's Licence

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