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Technology Solutions Specialist Leader

2 months ago


Sydney, New South Wales, Australia Microsoft Full time
About the Role

We are seeking a highly experienced and skilled Senior Technical Sales Leader to join our team at Microsoft. As a key member of our organization, you will be responsible for leading a team of Technical Specialists who work closely with our Enterprise Customers to drive technical decisions and achieve business value with the Microsoft Platform.

Key Responsibilities
  • People Leadership: You will deliver success through empowerment and accountability, and follow the Model Coach Care approach. You will attract, develop, and retain talent and build diverse teams; deliver results through teamwork, act as a role model for MS values, coach and develop team for high performance and commit to performance management.
  • Scale Customer Engagements: You will enable and empower team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes, aligning goals across solution areas and facilitates cross-selling with various workloads. You will orchestrate team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources.
  • Scaling and Collaboration: You will coach your team to learn and apply the orchestration model and guide the team to build a network of partners to cross-sell and up-sell. You will act as a thought leader to help your team connect Microsoft solutions to customer business impact. You will interact with Core leadership and senior-level stakeholders to get support for their team and the ANZ area. You will maximises area-level capacity and capabilities of scaling through partners by coaching the team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams).
  • Sales Excellence: You will lead the team to identify and support new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organisational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. You will lay out customer satisfaction long-term strategies, guide team in whitespace analysis, and participate in regular strategic planning for assigned territory, review plans via ROB meetings, and align plans of team across departments.
  • Solution Design and Proof: You will oversee coach team in guiding customers through digital transformation solutions and applying advanced sales methodologies, while envisioning new and innovative solutions that use Microsoft technology to meet customer needs and identifying new technical and business trends/needs serving as the voice of the customer (VOC) to Microsoft.
  • Technical Expertise: You will coach the team on business and market knowledge and act as a thought leader to help the team connect Microsoft solutions to customer business impact. You will enable and empower team to develop technical expertise and act as a technical thought leader by sharing best practices.
Requirements
  • 7+ years of technology-related sales, account management experience.
  • Experience engaging and managing relationships with CXO level stakeholders, cultivating strategic partnerships.
  • Demonstrated experience growing market share, meeting sales targets, and collaborations with partners for optimal business results.
  • Industry qualifications such as Certified Information Systems Security Professional (CISSP), Certified SCADA Security Professional (CSSP) or similar.
About Microsoft

Microsoft's mission is to empower every person and every organisation on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realise our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.