Solutions Architect

3 weeks ago

Sydney, New South Wales, Australia Riverbed Technology Full time
Job Title: Solutions Engineer

Job Summary:

Riverbed Technology is seeking a highly skilled Solutions Engineer to join our team. As a Solutions Engineer, you will be responsible for leading technical qualification, demonstration, and value illustration for the Riverbed Observability portfolio. You will work closely with the Sales team to leverage your technical understanding to evangelize our products and solutions, accurately articulate our ability to address business challenges, and play a pivotal role in achieving technical wins and deal closure.

Key Responsibilities:
  • Collaborate with the Sales team to jointly own the sales cycles, account plans, and opportunities.
  • Interface with internal stakeholders such as Product, Engineering, Professional Services, Channel, and Technical teams to deliver market demands from prospects and customers.
  • Support sales and marketing initiatives to help grow and exceed regional goals.
  • Lead activities and outcomes across the Riverbed Presales stages: Discovery, Pitch, Demo, Proof, and Commercial Close.
Requirements:
  • Multiple years' experience in a technical pre-sales role with a solid understanding of enterprise sales cycles and selling motion.
  • Domain knowledge in at least two disciplines of Application Architectures & Performance Management or Network Infrastructure.
  • A strong understanding of Networking and/or Observability and related technologies such as SNMP, Flow, Packet Capture, TCP Fundamentals, Routing & Switching, Virtualization, SD-WAN, Cloud environments, and Applications.
  • Strong communication skills, able to present both virtually and in-person, tell stories, win followers, and translate complex technical designs to business outcomes.
  • Solid knowledge of enterprise datacenter and cloud architectures from an operational standpoint.
  • A strong Project Manager, able to proactively manage multiple customer engagements in parallel.
  • Sales-oriented, able to actively engage in negotiation, influence outcomes, close deals, and win new business.
  • A high trust factor, able to handle objections, questioning, and counter statements.
  • A solid team player, able to proactively support stakeholders including sales, PS, support, PM's, R&D, and executive.
About Riverbed Technology:

Riverbed Technology is a global leader in AI observability, helping organizations optimize their users' experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere.

We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. We understand that when people can be themselves, more is possible. We would love to have more people on board to join us on our journey to be better every day.

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