Tech Operations Manager

7 days ago

Sydney, New South Wales, Australia beBeeManagement Full time $90,000 - $120,000
Job Opportunity

Resource Manager Position

This role is ideal for a highly organized professional who thrives in fast-paced environments and has a knack for balancing multiple priorities.

The successful candidate will be responsible for:

  • Workforce Management
  • Technical Issue Analysis and Resolution
  • Collaboration with Team Members and Managers to Ensure Seamless Technical Support
  • Workload Management and Distribution
  • Queue Monitoring and Transfer
  • Scheduling of Tech Resources
  • Operational Efficiency Maintenance through Schedule Building

Key qualifications include:

  • At least 2 years' experience working in a customer or tech environment
  • Clear Communication and Negotiation Skills
  • Knowledge of Technical Systems and Environments
  • Unparalleled Organization Skills with the Ability to Multi-Task and Stay Calm Under Pressure

Bonus skills include:

  • Relevant Experience Working with ITSM, Automation Systems, or Similar Tools
  • Previous Scheduling or Dispatching Experience
  • Leadership Experience or Project Management Skills

This is an exciting opportunity to work with a top company and collaborate with industry experts in a state-of-the-art facility with a supportive environment and flexible WFH/Hybrid setup.

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