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Tech Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeRevenue Full time $80,000 - $100,000

A cutting-edge Australian technology business is seeking a highly skilled Revenue Operations professional to drive growth and optimize quote-to-cash efficiency.

Key Responsibilities
  • Respond promptly to customer and sales team inquiries
  • Generate and validate sales orders and invoices against Salesforce records
  • Coordinate billing, invoicing, stock release, and order tracking
  • Support logistics with shipment preparation and compliance
  • Monitor and communicate shipment progress to internal stakeholders
  • Follow up with customers on Defence Export Controls (DEC) requirements
  • Manage lead times, availability requests, inventory, and returns
  • Administer the Return Merchandise Authorization (RMA) process
  • Maintain data accuracy and cleanliness within Salesforce
  • Provide policy guidance to the sales team
  • Relay performance insights and improvement opportunities to leadership
Requirements
  • 2–3 years in a similar role, preferably in the tech sector
  • Strong order processing, coordination, and customer service experience
  • Exceptional attention to detail and time management
  • Analytical problem-solving mindset and sound judgement
  • Skilled communicator with the ability to juggle multiple tasks
  • Independent and proactive working style
  • Familiarity with Salesforce and Google Suite is advantageous
Benefits of Joining Our Team

You will be part of a high-performance team in a company that genuinely invests in its people and systems. With a strong foundation in cutting-edge tech and operations, this organisation offers a collaborative and ambitious environment.

This position will play a pivotal role in driving growth, optimising revenue operations, and directly impacting customer satisfaction across dynamic markets.