Customer Experience Champion

5 days ago


Sydney, New South Wales, Australia beBeeCommunication Full time $60,000 - $76,000
Student Services Officer Job Description

We are seeking a skilled and dedicated individual to join our team as a Student Services Officer.

This role is ideal for someone with a passion for delivering exceptional student experiences and contributing to the growth and development of our students.

In this position, you will be responsible for managing reception duties, providing advice to students, supporting campus compliance and retention, and leading student communications.

  • Key Responsibilities:
  • Manage and perform reception duties as required
  • Provide advice to students and complete administrative tasks associated with the student life cycle
  • Support student experience throughout the student lifecycle
  • Provide advice to students and complete administrative tasks associated with academic services
  • Support campus compliance and student retention
  • Staff and student feedback and engagement
  • Lead student communications

About This Role:

This is an excellent opportunity for someone looking to progress their career in the education industry. As a key member of our team, you will have the chance to develop your skills and expertise while making a meaningful contribution to our students' success.

What You Will Need:

  • A relevant degree or work experience in a student services officer role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Flexibility and adaptability in a dynamic work environment

Benefits:

As a valued member of our team, you will enjoy a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive work environment.



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