
Administrative Assistant
1 week ago
Capable Kids South Coast is hiring an Administrative Assistant to join their team. This part-time role in Port Kembla, NSW offers flexibility and a supportive work environment.
- The ideal candidate will be available to work Monday to Friday mornings and afternoons.
- No experience is required for this position but excellent communication and time management skills are essential.
Key Responsibilities:
Client Support & Scheduling- Answer phone calls, emails, and texts in a friendly and professional manner.
- Manage and update daily appointment schedules ensuring seamless communication with clients and staff.
- Send out appointment reminders, intake forms, and reports in a timely and accurate manner.
- Maintain accurate client records for future reference.
- Follow up on waitlists and expired NDIS plans to ensure continuity of care.
- Process invoices and payments efficiently and effectively.
- Scan, file, and shred documents securely and confidentially.
- Order and restock office supplies as needed to maintain a tidy and organized workspace.
- Keep the front office, waiting area, and shared spaces clean and organized to provide a welcoming environment for clients.
- Assist in maintaining other moving parts of the clinic, ensuring it runs smoothly and efficiently.
- Review therapy reports for formatting before sending to clients or other stakeholders.
- Help prepare therapy resources such as laminating and photocopying materials as needed.
- Excellent communication and time management skills.
- Ability to work independently and juggle multiple tasks effectively.
- Comfortable using business software, preferably Nookal, but not essential.
- Friendly, professional, and adaptable demeanor.
- Must be available Thursdays and Fridays.
- Must be willing to obtain a Working With Children Check, Police Check and NDIS Worker Screener.
- Must be or become vaccinated for COVID-19 and flu.
- Customer Service experience.
- Understanding of NDIS principles and practices, although training can be provided.
- Microsoft Office experience preferred but not essential.
Please submit your resume and a short cover letter via email or click apply now to express your interest in this exciting opportunity.
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