Administration Assistant

5 days ago

Wollongong City Council, Australia Illawarra Mercury Full time

Capable Kids South Coast is hiring a Part time Administration Assistant role in Port Kembla, NSW. Apply now to be part of our team.

Job Summary

  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • No experience required for this role
Job Opportunity: Administrative Assistant

Capable Kids South Coast

Location: 108 Wentworth Street, Port Kembla NSW 2505

Availability: We're flexible This role can be full-time or part-time to suit the right person, but you'll need to be available on Thursdays and Fridays.

Start Date: ASAP

We're a busy and friendly Paediatric Speech and Occupational Therapy Clinic looking for a reliable and organised Administrative Assistant to join our supportive team. This role plays a key part in helping our clinic run smoothly — with a strong focus on client communication, appointment scheduling, and day-to-day admin support.

You'll be part of a passionate team that includes:
  • 3 Speech Pathologists
  • 4 Occupational Therapists
  • 7 Allied Health Assistants
  • 2 Administration Staff

We're looking for someone who is hands-on, can think on their feet, and thrives in a fast-paced, client-focused environment.

Key Responsibilities

Client Support & Scheduling
  • Answer phone calls, emails, and texts
  • Manage and update daily appointment schedules
  • Send out appointment reminders, intake forms, and reports
  • Maintain accurate client records
  • Follow up on waitlists and expired NDIS plans
  • Process invoices and payments (in-person and over the phone)

Office Administration
  • Scan, file, and shred documents
  • Order and restock office supplies
  • Keep the front office, waiting area, and shared spaces tidy and organised
  • Assist in keeping other moving parts of the clinic, tidy and organised

Additional Tasks
  • Review therapy reports for formatting before sending
  • Help laminate and prepare therapy resources

Essential

What We're Looking For:
  • Excellent communication and time management skills
  • Confident working independently and juggling multiple tasks
  • Comfortable using business software (experience with Nookal is a bonus but not essential)
  • Friendly, professional, and adaptable
  • Must be available Thursdays and Fridays
  • Must be willing to obtain a Working With Children Check, Police Check and NDIS Worker Screener
  • Must be or willing to become vaccinated for COVID-19 and flu

Preferred
  • Customer Service experience
  • NDIS understanding is helpful, but we can teach you
  • Microsoft Office experience preferred

How To Apply

Email your resume and a short cover letter to Tamara Bailey at **********@capablekids.com.au or click Apply Now.

We can't wait to welcome a new team member who's organised, reliable, and ready to help us deliver outstanding care to our families.
#J-18808-Ljbffr

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