Palmerston Night Auditor
1 week ago
About Rydges Palmerston
Rydges Palmerston Darwin offers a unique urban oasis in the heart of the tropical Top End. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our front desk and providing exceptional customer service to our guests.
Key Responsibilities
- Front office duties, including check-in and check-out of guests
- Checking and balancing the day's takings from all departments
- Data entry and checking of rates, guest information, and accuracy
- Addressing and resolving guest concerns or complaints
- Completing the night audit process, reconciliation, and Excel reporting
- Producing nightly reports as required
- Communicating and reporting issues to the manager
- Providing five-star customer service in a busy working environment
Benefits and Perks
- Incredible team member discounts from your first day on-the-job
- 50% off stays at EVT hotels – Rydges, QT, Atura, and more
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Awesome winter and summer savings and discounts at Thredbo
- Rapid career growth opportunities through our EVT network
- Local community involvement, volunteering, and charitable giving
Requirements
- A high standard of presentation and reliability is required
- Exceptional customer service skills, communication, and time management skills
- Strong analytical skills with a high level of computer literacy and accuracy
- A willingness to use initiative and have strong problem-solving skills
If you're looking for a rewarding career in the hospitality industry, with opportunities for growth and development, apply for the Night Auditor role at Rydges Palmerston today.
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