Palmerston Night Auditor

1 week ago


Darwin, Northern Territory, Australia Rydges Full time

About Rydges Palmerston

Rydges Palmerston Darwin offers a unique urban oasis in the heart of the tropical Top End. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our front desk and providing exceptional customer service to our guests.

Key Responsibilities

  • Front office duties, including check-in and check-out of guests
  • Checking and balancing the day's takings from all departments
  • Data entry and checking of rates, guest information, and accuracy
  • Addressing and resolving guest concerns or complaints
  • Completing the night audit process, reconciliation, and Excel reporting
  • Producing nightly reports as required
  • Communicating and reporting issues to the manager
  • Providing five-star customer service in a busy working environment

Benefits and Perks

  • Incredible team member discounts from your first day on-the-job
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
  • Awesome winter and summer savings and discounts at Thredbo
  • Rapid career growth opportunities through our EVT network
  • Local community involvement, volunteering, and charitable giving

Requirements

  • A high standard of presentation and reliability is required
  • Exceptional customer service skills, communication, and time management skills
  • Strong analytical skills with a high level of computer literacy and accuracy
  • A willingness to use initiative and have strong problem-solving skills

If you're looking for a rewarding career in the hospitality industry, with opportunities for growth and development, apply for the Night Auditor role at Rydges Palmerston today.


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