Night Auditor Liaison

5 days ago


Darwin city centre, Northern Territory, Australia Accor Full time

Company Overview

Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are strategically located near the airport, just a short 15-minute drive from the vibrant Darwin CBD. These hotels offer an ideal location for both business and leisure travelers.

The properties have undergone significant enhancements to ensure a comfortable and enjoyable stay for guests. A brand-new lagoon pool has been introduced, allowing visitors to relax and soak up the tropical atmosphere. Additionally, a poolside restaurant has been added, providing a delightful dining experience in a stunning setting.

The extensive new tropical gardens create a serene and inviting atmosphere, offering a wonderful base from which to explore the Top End's attractions and natural beauty.

Job Summary

We are seeking a skilled Night Auditor to join our team. As a key member of our front office staff, you will be responsible for ensuring all guests are attended to promptly and efficiently in the most professional way possible.

Key Responsibilities:

  • Ensure all account postings are accurate and necessary paperwork is produced.
  • Perform an accurate cashiering balance at the completion of each shift.
  • Handle customer complaints promptly and efficiently.
  • Follow company guidelines for handling emergency situations.
  • Complete all audit tasks as specified by the Night Auditors checklist.

Requirements

To be successful in this role, you will need:

  • 1-2 years of experience in a front office or hotel outlet environment.
  • Ability to work rotating night shifts (11:00 pm - 7:00 am), including weekends and public holidays.
  • Strong communication, computer literacy, attention to detail, and customer service skills.

What We Offer

We provide a competitive salary of approximately $65,000 per annum, plus additional benefits. You will have the opportunity to grow and learn every day, making sure that work brings purpose to your life.

About Us

Accor is more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life.


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